Q: Do you ship cakes and cupcakes?

A: Absolutely!  We feel that everyone should be able to taste and InJoy our cakes and should not be limited by geography.  We ship our non-tiered cakes and cupcakes to the lower 48 United States.

 

Q: How far in advance should I order a cake?

A: We recommend placing your order at least two weeks in advance. Occasionally, we are able to squeeze in last minute orders, so we always say, it doesn’t hurt to ask. In any event, we’ll do our best to accommodate your request.  Rush charges may apply.

 

Q: What payment methods do you accept?

A: We gladly accept Cash, Money Orders, and PayPal payments.  We do not take personal checks.  A PayPal account is required for all orders made by phone or email.

 

Q: How do I place an order?

A: There are several ways to place and order: Go to the Place An Order tab and fill out our Contact Form, email your request to Melanie@InJoyCakes.com, or call us at 240.416.9654.

 

 

Q: How do I know if my order has been confirmed?

A: Once your details are finalized, we will email you a confirmation to review and approve. A deposit will be collected afterwards and final payment may be made in the form of cash, money order, or PayPal.

 

Q: How much is the deposit?

A: A minimum 50% deposit is required to confirm an order. The deposit is nonrefundable.  Total payment of the cake must be made no later than seven (7) days prior to delivery date. All cake plates, tiers, columns, fountains, figurines, cake stands, and stairs are subject to a deposit which will be returned when the merchandise is returned.

 

Q: I would like to order a celebration cake and would like to know if I could meet with you or a staff member to discuss the design, cosmetics, etc

A: InJoy Cakes is primarily an online business; consultations are available only for those who are interested in purchasing cakes of more than 80 servings and for those interested in wedding cakes. Our staff will, however, be more than happy to assist you with your design, pricing etc., by way of phone and/or email. If you would like to sample one of our cakes, please inquire within for further details.

 

Q: Do you deliver?

A: Of course, we deliver.  Rates start at $10 for local delivery and go up based on mileage and time of day traveling.   Additional costs for holiday, rush hour and evening travel.

 

 Q: How do I transport a cake?

A: InJoy Cakes will provide instructions on the best way to transport and store your cake. Please keep in mind that we are not liable for damages that may occur to any client-transported cakes.

 

Q: Am I limited to ordering only a cake that is listed on your site?

A: Absolutely not!  You are free to order whatever kind of cake you like.   Just tell us what you’d like to see in your cake. Please tell us your theme, if applicable, any colors you’d like incorporated, wording, etc. We’ll take it from there!